Last updated: 23 May 2026

Festa Solar Private Limited ("Festa Solar", "we", "us", "our") operates festasolar.com. This policy explains what personal data we collect through the site, how we use it, who processes it on our behalf, and what choices you have. By using the site you agree to the practices described here.

1. What we collect

• Contact & product-enquiry forms. When you submit either form we collect the name, email address, phone number, subject and message you choose to provide.
• Technical data with each submission. Your IP address (used only for spam evaluation and abuse investigation) and basic request metadata.
• Analytics. Aggregated, non-identifying usage statistics through Google Tag Manager / Google Analytics, used to understand which products are viewed.

We do not run accounts, do not sell anything online, and do not place advertising cookies.

2. How we use it

• To reply to your enquiry.
• To send you product information you have asked for.
• To detect and prevent abuse of the enquiry forms.

We do not sell, rent or otherwise share your personal data with third parties for their own marketing purposes.

3. How long we keep it

Enquiry messages live in our sales inbox for as long as is reasonably needed to handle the conversation and any subsequent business relationship, after which they are deleted on request. Email us at sales@festasolar.com to request deletion of correspondence we hold about you.

4. Security & encryption

• The site is served over HTTPS (TLS) end-to-end.
• Form submissions are sent over HTTPS to a serverless function which authenticates over TLS to our outbound SMTP mail server. The browser never holds mail credentials.
• Where enabled, the body of each enquiry message is additionally PGP-encrypted in the function before delivery, so the message can only be read by the holder of the festasolar.com PGP private key.
• SMTP credentials, the Turnstile secret key, and the PGP key are held in server-side environment variables and are never present in code shipped to your browser.

5. Spam & bot protection — Cloudflare Turnstile

Both forms are protected by Cloudflare Turnstile, a privacy-preserving alternative to CAPTCHA. Turnstile loads a small script from challenges.cloudflare.com on the contact page and product pages, and generates a token that proves you are likely a human. The token is then verified server-side before we accept the submission.

Cloudflare collects limited diagnostic information about the challenge (browser environment signals, IP address, the existence of a Cloudflare clearance cookie). Cloudflare states that Turnstile does not collect personally-identifying information beyond what is strictly required to operate the challenge, and does not use challenge data to train models or for advertising.

Your use of Turnstile on this site is also governed by the Cloudflare Turnstile Privacy Addendum, which is incorporated into this policy by reference. If you do not wish to use Turnstile, please contact us directly at sales@festasolar.com or on +91 89251 06665 instead of using the on-site form.

6. Third parties that process data on our behalf

• Cloudflare, Inc. — Turnstile bot detection on the enquiry forms. See the Cloudflare Turnstile Privacy Addendum and the Cloudflare Privacy Policy.
• Netlify, Inc. — static-site hosting and the serverless function that relays enquiry mail. See the Netlify Privacy Policy.
• Our SMTP mail provider — used only to deliver enquiry mail to our sales inbox.
• Google LLC — Google Tag Manager / Analytics for aggregated traffic statistics, and the embedded Google Map on the contact page.

7. Cookies

We do not set first-party tracking cookies. Cloudflare Turnstile may set a short-lived cf_chl clearance cookie required to complete the challenge. Google Analytics sets its standard _ga cookies for aggregated statistics. The embedded Google Map may set Google-owned cookies when you interact with it.

8. Your rights

You can ask us to access, correct or delete personal data we hold about you, or to stop using it for a specific purpose, by writing to sales@festasolar.com. We will respond within a reasonable period.

9. Changes to this policy

We may update this policy from time to time. The "last updated" date above always reflects the most recent revision. Material changes will be highlighted on the site.

10. Contact

Festa Solar Private Limited
97/80, Vanagaram Ambattur Road, Multi Infotech,
Chennai, Tamil Nadu - 600058
sales@festasolar.com
+91 89251 06665